Shipping policy

Shipping Policy

Last Updated: August 1, 2026

At WovenRise, every product is made to order with care. This allows us to maintain high quality while reducing overproduction and waste. Please review our shipping policy before placing your order.

Order Processing

All orders are processed after successful payment confirmation.

As each product is made specifically for your order, production generally takes 2–3 business days. During periods of high demand, new product launches, or unforeseen circumstances, processing may take up to 5 business days.

Orders are processed only on business days (Monday to Saturday, excluding public holidays).

Shipping Time

Once your order has been dispatched, estimated delivery times are:

Within India

  • Standard Delivery: 2–7 business days depending on your location.

Remote locations and certain PIN codes may require additional delivery time. Delivery estimates are not guaranteed and may vary because of courier operations, weather, public holidays, or other events beyond our control.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and the weight of your order.

Any free shipping offers, if available, will be displayed on our website at the time of purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email or SMS containing your tracking details.

Tracking information may take up to 24 hours to become active after dispatch.

Delivery Delays

Although we strive to deliver every order on time, delays may occur due to:

  • High order volumes

  • Courier network disruptions

  • Severe weather conditions

  • Public holidays

  • Natural disasters

  • Other circumstances beyond our reasonable control

We appreciate your patience should any such delays occur.

Incorrect Shipping Address

Please ensure that your shipping address, phone number, and PIN code are correct before placing your order.

If an order cannot be delivered because of an incorrect or incomplete address, refusal to accept delivery, or repeated failed delivery attempts, the shipment may be returned. Re-shipping charges may apply before the order can be sent again.

Undelivered & Return-to-Origin (RTO) Orders

If a shipment is returned to us by the courier because it could not be delivered, we will contact you to arrange re-shipment.

Additional shipping charges may apply for re-dispatch of returned orders. Orders returned due to customer-related reasons are not eligible for a refund.

Damaged or Lost Shipments

If your order arrives damaged or you believe it has been lost during transit, please contact us within 7 days of the delivery date or tracking update.

To help us investigate your claim, please provide:

  • Your order number

  • Clear photographs of the product

  • Photographs of the packaging

  • An unedited unboxing video (for damaged item claims)

Eligible claims will be reviewed and, if approved, a replacement or refund will be arranged in accordance with our Return & Refund Policy.

International Shipping

International shipping may be offered to selected countries.

Customers are responsible for any customs duties, import taxes, or local fees imposed by their country's authorities.

Delivery times for international orders vary depending on the destination.

Need Assistance?

If you have any questions about your shipment or delivery, please contact us.

Email: support@wovenrise.com

We aim to respond to all shipping-related queries within 1–2 business days.